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  • BEST VALUE TILE EFFECT ROOFING SHEETS AVAILABLE IN THE UK.
    BEST VALUE TILE EFFECT ROOFING SHEETS AVAILABLE IN THE UK.
  • UNDER £10 /m2 FOR PANTILE EFFECT PLASTIC COATED STEEL SHEET
    UNDER £10 /m2 FOR PANTILE EFFECT PLASTIC COATED STEEL SHEET
  • FROM THE LARGEST INDEPENDENT DISTRIBUTER OF SHEET ROOFING IN SOUTH EAST ENGLAND
    FROM THE LARGEST INDEPENDENT DISTRIBUTER OF SHEET ROOFING IN SOUTH EAST ENGLAND
  • EASY TO HANDLE AND INSTALL. IDEAL FOR DOMESTIC, AGRICULURAL OR INDUSTRIAL APPLICATIONS
    EASY TO HANDLE AND INSTALL. IDEAL FOR DOMESTIC, AGRICULURAL OR INDUSTRIAL APPLICATIONS

Tile effect fAQsFrequently Asked Questions

 

How much do you charge for delivery? - Delivery charges are calculated by volumetric weight (a combination of both the size and weight of your order).  The larger your order the more the delivery charge will be, to get an accurate delivery price please use our online quote calculator which automatically works out the total weight and size of your order and how much delivery will be via a pallet courier.

If however your address is within a 50mile radius from  our depot in East Grinstead, West Sussex,  we will be able to deliver on one of our own vehicles which can make your delivery cost considerably cheaper.  We advise that if your delivery is within 50 miles of us then you should phone or email to get an accurate quote for delivery.  (We are currently working on improving our calculator to include different prices for different postcodes).

Collections are also welcome.  Orders can be collected from our yard in East Grinstead, West Sussex during opening hours.  The longest sheet length available from our site is 2.25m long and 1.1m wide, please insure that you arrive in a suitable vehicle for the size of your order.  If you plan to transport goods on a roof rack then please bring ample straps to secure it and check the max weight the rack should carry before we load it.

Where can you deliver to? - The majority of our deliveries are within mainland UK. Some harder to reach areas may result in a delivery surcharge such as the Channel Islands, the Isle of Man, The Isle of Wight, the Scottish Highlands and Northern Ireland. We advise that you contact us before placing an order if you live in these areas but will contact you before processing the order if any extra costs are applicable. We can also ship to mainland Europe, prices on application. (note that the online quote calculator will base all charges on mainland uk addresses)

When and how will I receive my order? - Once you have placed and paid for your order we will send you a confirmation via email. This will include details of all the items ordered and the date that we plan to make a delivery.  We will require somebody to be in at the address to help the driver unload and sign for the delivery between 9am-5pm on the day of delivery.  We cannot leave the goods without a signature, if nobody is available on the arranged day and we need to book another delivery there will be an additional charge to re-deliver the order.

 The average lead time on deliveries is 3-5days.  If you need a quicker delivery or would like to pre-book a delivery for a scheduled day then please contact us before placing your order.

Are these the best prices you can offer? - The website prices are the best that we can offer on a job by job basis.  We believe that our prices for tile effect roofingn are the best value in the UK.   However, if you have been quoted a cheaper price for a product of equal quality and can prove this with a written quotation then we would like the oppertunity to better it.

Likewise, if you have a very large project or would like to use our tile effect sheeting on a number of ongoing projects then we maybe able to offer some discounts so pleaes call to discuss your requirements in more details.

Order queries - If you have any queries at all about your order or enquiry please do not hesiate to call.  Orders can be amended anytime before they are despacted but there maybe additional charges if we need to swap items over after they have left our yard to be delivered.

I have an issue with an order that has been delivered - When orders are delivered the driver will require a signature. We ask that you check to make sure that you have received the correct quantities and that all items are in good condition prior to signing for them. If items are damaged or missing please ensure that you report this on the delivery paperwork and notify our direct sales team on 01342 337104 as soon as possible and within 24hrss of delivery.  Southern Sheeting cannot be held responsible for items reported missing or damaged after this time.

How do I return goods? - We want you to be entirely satisfied with your purchase so if you have an issue with any product please contact our sales department in the first instance, within 7 days, we can then discuss the best course of action for return, credit or replacement of items.

How can I pay for my order? - Payment can be made over the phone by credit or debit card. You can also pay via bank transfer or you can send a cheque which we will need to clear prior to despatching the material.  These options can be explained in full at the point opf order.

VAT - VAT is chargeable on all sales.  Products shown on the website give details or the prices incliudingh and excluding VAT.   A full VAT invoice will be posted to your invoice address after payment, pleaes insure that you have given the correct business details when processing the order so that you are able to claim the VAT back (once an invoice has been raised and posted we are not able to ammened the cdetails).

 
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CONTACT US

Hill Place Farm
Turners Hill Road, East Grinstead
West Sussex, RH19 4LX
T: 01342 337171
F: 01342 410560

 

29th August 2012 -

Welcome to www.tileeffectroofing.com.  This site is still under construction and is being added to daily.  If you need any more info........

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ABOUT US

Duratile is the tile effect roof sheet brought to you by Southern Sheeting Supplies based in West Sussex.

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